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Employees View the Brookdale Employee Health Service. Survey 4184.

PB91188607

Publication Date	1974
Page Count	163
Abstract	A study was made of employees of the Brookdale Hospital Medical Center, Brooklyn, New York, in an effort to measure employee satisfaction with employee health services. A mail questionnaire was sent to about 20% of employees; the completion rate was 76.2%. A large amount of employee dissatisfaction was associated with a lack of receipt of specific services, particularly annual physical examinations and physician visits, and the perceived attitude of the staff providing services. A high degree of use of private or union physicians by the dissatisfied population was documented. There was no association between membership in the union and dissatisfaction with employee health services. The receipt of some services varied for workers of different shifts, but no relationship was found between shift work and overall satisfaction with the health services as provided.
Keywords	Occupational health services Employee health programs Evaluation Surveys Grants Industrial medicine Health services Medical personnel Hospitals Health care utilization Data acquisition Questionnaires Tables(Data) Brookdale Hospital Medical Center Brooklyn(New York)
Source Agency	National Institute for Occupational Safety and Health
NTIS Subject Category	44M - Health Resources 44J - Health Delivery Plans, Projects & Studies 44N - Health Care Utilization 70D - Personnel Management, Labor Relations & Manpower Studies
Corporate Authors	National Opinion Research Center, New York.; National Inst. for Occupational Safety and Health, Cincinnati, OH.
Supplemental Notes	Sponsored by National Inst. for Occupational Safety and Health, Cincinnati, OH.
Document Type	Technical Report
NTIS Issue Number	199116

Employees View the Brookdale Employee Health Service. Survey 4184.

Employees View the Brookdale Employee Health Service. Survey 4184.
PB91188607

Publication Date	1974
Page Count	163
Abstract	A study was made of employees of the Brookdale Hospital Medical Center, Brooklyn, New York, in an effort to measure employee satisfaction with employee health services. A mail questionnaire was sent to about 20% of employees; the completion rate was 76.2%. A large amount of employee dissatisfaction was associated with a lack of receipt of specific services, particularly annual physical examinations and physician visits, and the perceived attitude of the staff providing services. A high degree of use of private or union physicians by the dissatisfied population was documented. There was no association between membership in the union and dissatisfaction with employee health services. The receipt of some services varied for workers of different shifts, but no relationship was found between shift work and overall satisfaction with the health services as provided.
Keywords	Occupational health services Employee health programs Evaluation Surveys Grants Industrial medicine Health services Medical personnel Hospitals Health care utilization Data acquisition Questionnaires Tables(Data) Brookdale Hospital Medical Center Brooklyn(New York)
Source Agency	National Institute for Occupational Safety and Health
NTIS Subject Category	44M - Health Resources 44J - Health Delivery Plans, Projects & Studies 44N - Health Care Utilization 70D - Personnel Management, Labor Relations & Manpower Studies
Corporate Authors	National Opinion Research Center, New York.; National Inst. for Occupational Safety and Health, Cincinnati, OH.
Supplemental Notes	Sponsored by National Inst. for Occupational Safety and Health, Cincinnati, OH.
Document Type	Technical Report
NTIS Issue Number	199116