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E-Mail as a Communication Tool in Army Nursing Management.

PB2008108724

Publication Date	2001
Personal Author	Lasome, C. E. M.
Page Count	60
Abstract	Grounded in communication theory and using the Ross Communication Model, the purpose of this study was to: (1) determine the impact of Computer-Mediated Communication (CMC) on the management relationship between Head Nurses (HNs) and Clinical Staf Nurses (CSNs) in a military health care setting, and (2) determine the consistency between perceptions versus actual messages sent by CMC. Data were collected using semistructured interviews and CMC transcripts between HNs and CSNs. Interviews were conducted over a 13-month period with participants working in three military treatment facilities located on the east coast (medical center, community hospital, ambulatory care clinic). A textual analysis of a two-week sample of CMC between HNs and their respective CSNs was conducted concurrently. Interviews were tape-recorded and transcribed verbatim. CMC text was analyzed in its original form. Data were analyzed using the constant comparative method.
Keywords	Electronic mail Nurses Military personnel Design Army Sample Recruitment Data collection Instrumentation Interviews Data analysis Military health care Computer-Mediated Communication (CMC) Ross Communication Model
Source Agency	TriService Nursing Research Program/Uniform Services Univ. of the Health Sciences
Corporate Authors	Henry M. Jackson Foundation, Bethesda, MD.; TriService Nursing Research Program, Bethesda, MD.
Supplemental Notes	Sponsored by Uniformed Services Univ. of the Health Sciences, Bethesda, MD.
Document Type	Technical Report
Title Note	Final rept., 1 Jun 99-30 Nov 01.
NTIS Issue Number	200813

E-Mail as a Communication Tool in Army Nursing Management.

E-Mail as a Communication Tool in Army Nursing Management.
PB2008108724

Publication Date	2001
Personal Author	Lasome, C. E. M.
Page Count	60
Abstract	Grounded in communication theory and using the Ross Communication Model, the purpose of this study was to: (1) determine the impact of Computer-Mediated Communication (CMC) on the management relationship between Head Nurses (HNs) and Clinical Staf Nurses (CSNs) in a military health care setting, and (2) determine the consistency between perceptions versus actual messages sent by CMC. Data were collected using semistructured interviews and CMC transcripts between HNs and CSNs. Interviews were conducted over a 13-month period with participants working in three military treatment facilities located on the east coast (medical center, community hospital, ambulatory care clinic). A textual analysis of a two-week sample of CMC between HNs and their respective CSNs was conducted concurrently. Interviews were tape-recorded and transcribed verbatim. CMC text was analyzed in its original form. Data were analyzed using the constant comparative method.
Keywords	Electronic mail Nurses Military personnel Design Army Sample Recruitment Data collection Instrumentation Interviews Data analysis Military health care Computer-Mediated Communication (CMC) Ross Communication Model
Source Agency	TriService Nursing Research Program/Uniform Services Univ. of the Health Sciences
Corporate Authors	Henry M. Jackson Foundation, Bethesda, MD.; TriService Nursing Research Program, Bethesda, MD.
Supplemental Notes	Sponsored by Uniformed Services Univ. of the Health Sciences, Bethesda, MD.
Document Type	Technical Report
Title Note	Final rept., 1 Jun 99-30 Nov 01.
NTIS Issue Number	200813