National Technical Reports Library

The National Technical Information Service acquires, indexes, abstracts, and archives the largest collection of U.S. government-sponsored technical reports in existence. The NTRL offers online, free and open access to these authenticated government technical reports. Technical reports and documents in its repository may be available online for free either from the issuing federal agency, the U.S. Government Publishing Office’s Federal Digital System website, or through search engines.

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Automation Trust, Reliability and Attention HMI 02-03.

PB2007105736

Publication Date	2002
Personal Author	Wickens, C. D.; Xu, X.
Page Count	67
Abstract	This review of the literature presents a model, and then describes experimental data extracted from a literature review which indicate the influence of unreliable or imperfect automation on human performance, reliance upon automation and workload. The review indicates a relatively weak coupling between the reliability of automation, and its benefits when it works 'correctly' and its costs when it 'fails'. The latter costs can be distinguished between costs observed during the initial failure, and those observed during subsequent failures. Following the review, we present in an appendix, an annotated bibliography of most of the studies that were reviewed.
Keywords	Human performance Automation Reliability Attention Workload Aviation Failure analysis Human factors engineering Literature reviews Bibliographies
Source Agency	Army
Corporate Authors	Illinois Univ. at Urbana-Champaign, Savoy. Aviation Research Lab.; Department of the Army, Washington, DC.; Micro Analysis and Design, Boulder, CO.
Supplemental Notes	Prepared in cooperation with Micro Analysis and Design, Boulder, CO. Sponsored by Department of the Army, Washington, DC.
Document Type	Technical Report
Title Note	Technical rept.
NTIS Issue Number	200711
Contract Number	ARMY-MAD-6021-000-01

Automation Trust, Reliability and Attention HMI 02-03.

Automation Trust, Reliability and Attention HMI 02-03.
PB2007105736

Publication Date	2002
Personal Author	Wickens, C. D.; Xu, X.
Page Count	67
Abstract	This review of the literature presents a model, and then describes experimental data extracted from a literature review which indicate the influence of unreliable or imperfect automation on human performance, reliance upon automation and workload. The review indicates a relatively weak coupling between the reliability of automation, and its benefits when it works 'correctly' and its costs when it 'fails'. The latter costs can be distinguished between costs observed during the initial failure, and those observed during subsequent failures. Following the review, we present in an appendix, an annotated bibliography of most of the studies that were reviewed.
Keywords	Human performance Automation Reliability Attention Workload Aviation Failure analysis Human factors engineering Literature reviews Bibliographies
Source Agency	Army
Corporate Authors	Illinois Univ. at Urbana-Champaign, Savoy. Aviation Research Lab.; Department of the Army, Washington, DC.; Micro Analysis and Design, Boulder, CO.
Supplemental Notes	Prepared in cooperation with Micro Analysis and Design, Boulder, CO. Sponsored by Department of the Army, Washington, DC.
Document Type	Technical Report
Title Note	Technical rept.
NTIS Issue Number	200711
Contract Number	ARMY-MAD-6021-000-01