National Technical Reports Library

The National Technical Information Service acquires, indexes, abstracts, and archives the largest collection of U.S. government-sponsored technical reports in existence. The NTRL offers online, free and open access to these authenticated government technical reports. Technical reports and documents in its repository may be available online for free either from the issuing federal agency, the U.S. Government Publishing Office’s Federal Digital System website, or through search engines.

Details

Worker Component at the World Trade Center Cleanup: Addressing Cultural and Language Differences in Emergency Operations.

DE2004825843

Publication Date	2003
Personal Author	McCabe, B.; Carpenter, C.; Blair, D.
Page Count	16
Abstract	One issue during the response to the WTC disaster site that did not receive much attention was that of the limited and non-English speaking worker. The Operating Engineers National HAZMAT Program (OENHP), with its history of a Hispanic Outreach Program, was acutely aware of this issue with the Hispanic worker. The Hispanic population comprises approximately 27% of the population of New York City. The extremely unfortunate and tragic events of that day provided an opportunity to not only provide assistance for the Hispanic workers, but also to apply lessons learned and conduct studies on worker training with language barriers in a real life environment. However, due to the circumstances surrounding this tragedy, the study of these issues was conducted primarily by observation. Through partnerships with other organizations such as the Occupational Safety and Health Administration (OSHA), the New York Health Department, the New York Department of Design and Construction (DDC), the New York Committee for Occupational Safety and Health (NYCOSH), and private companies such as 3M and MSA, OENHP was able to provide translated information on hazards, protective measures, fit testing of respirators, and site specific safety and health training. The OENHP translated materials on hazards and how to protect workers into Spanish to assist in getting the information to the limited and non-English speaking workers.
Keywords	Occupational safety Hispanic Americans Emergency planning Communications Training Safety Protective equipment Emergency preparedness Hazards Recommendations Emergencies Disaster recovery
Source Agency	Technical Information Center Oak Ridge Tennessee
Corporate Authors	Operating Engineers National Hazmat Program, Beaver, WV.; Department of Energy, Washington, DC.; National Energy Technology Lab., Morgantown, WV.
Supplemental Notes	Prepared in cooperation with National Energy Technology Lab., Morgantown, WV. Sponsored by Department of Energy, Washington, DC.
Document Type	Technical Report
NTIS Issue Number	200508

Worker Component at the World Trade Center Cleanup: Addressing Cultural and Language Differences in Emergency Operations.

Worker Component at the World Trade Center Cleanup: Addressing Cultural and Language Differences in Emergency Operations.
DE2004825843

Publication Date	2003
Personal Author	McCabe, B.; Carpenter, C.; Blair, D.
Page Count	16
Abstract	One issue during the response to the WTC disaster site that did not receive much attention was that of the limited and non-English speaking worker. The Operating Engineers National HAZMAT Program (OENHP), with its history of a Hispanic Outreach Program, was acutely aware of this issue with the Hispanic worker. The Hispanic population comprises approximately 27% of the population of New York City. The extremely unfortunate and tragic events of that day provided an opportunity to not only provide assistance for the Hispanic workers, but also to apply lessons learned and conduct studies on worker training with language barriers in a real life environment. However, due to the circumstances surrounding this tragedy, the study of these issues was conducted primarily by observation. Through partnerships with other organizations such as the Occupational Safety and Health Administration (OSHA), the New York Health Department, the New York Department of Design and Construction (DDC), the New York Committee for Occupational Safety and Health (NYCOSH), and private companies such as 3M and MSA, OENHP was able to provide translated information on hazards, protective measures, fit testing of respirators, and site specific safety and health training. The OENHP translated materials on hazards and how to protect workers into Spanish to assist in getting the information to the limited and non-English speaking workers.
Keywords	Occupational safety Hispanic Americans Emergency planning Communications Training Safety Protective equipment Emergency preparedness Hazards Recommendations Emergencies Disaster recovery
Source Agency	Technical Information Center Oak Ridge Tennessee
Corporate Authors	Operating Engineers National Hazmat Program, Beaver, WV.; Department of Energy, Washington, DC.; National Energy Technology Lab., Morgantown, WV.
Supplemental Notes	Prepared in cooperation with National Energy Technology Lab., Morgantown, WV. Sponsored by Department of Energy, Washington, DC.
Document Type	Technical Report
NTIS Issue Number	200508